Terms of Service

Last updated: September 30, 2026

1. Introduction

These Terms of Service ("Terms") govern the use of services provided by Guard Security Training Ltd ("Guard", "we", "our"), a company registered in the Abu Dhabi Global Market (ADGM), with its principal office at 4th Floor, Z23, Mohamed Bin Zayed City, Abu Dhabi, United Arab Emirates.

2. Services

Guard provides security awareness training modules, phishing simulation campaigns, risk analytics dashboards, incident response drill tools, and related reporting services under license to subscribing organizations ("Customers"). Services are delivered via our cloud-hosted platform accessible at guardsecuritytraining.com.

3. Account and access

Access to the Guard platform is granted to authorized users designated by the Customer's administrator. Customers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their accounts. Unauthorized sharing of access credentials is prohibited.

4. Acceptable use

Services are intended for authorized organizational security programs only. You agree not to:

5. Intellectual property

All training content, simulation templates, platform code, documentation, and related materials remain the exclusive property of Guard Security Training Ltd. Customers receive a non-exclusive, non-transferable license to use these materials for the duration of their service agreement.

6. Data protection

Our handling of personal data is governed by our Privacy Policy and any Data Processing Agreement (DPA) executed with the Customer. We process employee data solely to deliver the contracted services and do not use it for any unrelated purpose.

7. Service level

We target 99.9% platform uptime, measured monthly, excluding planned maintenance windows communicated at least 48 hours in advance. Service credits are available under the terms of individual service agreements.

8. Fees and payment

Fees are as set out in the applicable order form or service agreement. Invoices are due within 30 days of issue unless otherwise agreed. Late payments may incur interest at 1.5% per month on the outstanding balance.

9. Termination

Either party may terminate a service agreement with 30 days' written notice. Upon termination, Customer data will be exported upon request and securely deleted within 60 days. Guard may suspend access immediately for material breach of these Terms.

10. Limitation of liability

Our aggregate liability is limited to the fees paid by the Customer under the applicable service agreement in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising from the use or inability to use our services.

11. Indemnification

Guard will defend and indemnify the Customer against third-party claims alleging that the platform infringes intellectual property rights, provided the Customer promptly notifies Guard and cooperates in the defense.

12. Warranties

We warrant that services will be provided in a professional manner consistent with industry standards. Except as expressly stated, services are provided "as is" without warranties of any kind, express or implied.

13. Force majeure

Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, acts of government, pandemic, internet outages, or cyberattacks on third-party infrastructure.

14. Governing law

These Terms are governed by the laws of the Abu Dhabi Global Market (ADGM). Disputes shall be resolved by the ADGM Courts, or by arbitration under ADGM Arbitration Centre rules if agreed by both parties.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to Customers at least 30 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the revised Terms.

16. Contact

Guard Security Training Ltd

4th Floor, Z23, Mohamed Bin Zayed City
Abu Dhabi, United Arab Emirates

Email: support@guardsecuritytraining.com
Phone: +971 52 995 0357

Legal inquiries: legal@guardsecuritytraining.com